Exizent

From the outset, Exizent took a deliberately service‑ and design‑led approach. The team set out to understand the real challenges faced by people and professionals navigating the bereavement process, before building any technology at all.

Working alongside a service design agency, Exizent spent several months researching the market, speaking directly with end users and mapping where existing processes caused frustration, delay and unnecessary complexity. Only once those insights were clear did the team begin developing the platform.

Vivolution supported Exizent during this early phase by helping the team make clear strategic decisions about where to focus and how to enter the market. As a new entrant, early validation mattered. With Vivolution’s input, Exizent prioritised early market delivery to test assumptions, clarify pricing and understand what would drive adoption.

The business also made a conscious decision to focus first on the legal services market as a beachhead, before expanding into financial services. This focus enabled Exizent to build an enterprise‑ready platform, secure, resilient and designed to integrate easily into client systems, while continuing to iterate based on real user feedback.

Exizent’s purpose was clear: to make the bereavement experience easier for everyone involved.

By connecting individuals, legal professionals and institutions through a single platform, Exizent streamlined what had traditionally been a slow, paper‑heavy and fragmented process. Using cloud technology, open data principles and APIs, the platform replaced manual workflows with a more connected and transparent experience.

For professionals, this meant reduced administration and clearer information flow. For families, it meant fewer delays, less confusion and a more human experience at an already difficult time.

The result was a platform that delivered genuine value across the bereavement ecosystem.

Vivolution supported Exizent through multiple stages of its journey — from early delivery through to scale.

This included:

Supporting the development of an MVP to validate the concept Helping position the business for early‑stage investment Providing practical support around delivery, operations and growth Connecting Exizent into a wider network of trusted advisors and partners

Exizent successfully secured £3.6 million in early‑stage investment, enabling the business to grow its team and platform. As the company scaled, it built a team of around 35 people, operating from a shared workspace environment that supported collaboration and growth.

In 2025, Exizent was acquired by Estatesearch, marking a successful exit and recognising the strategic value of the platform within the wider estate administration landscape.

As part of Estatesearch, Exizent’s technology and team are well positioned to continue developing innovative services within the bereavement sector. The acquisition enables broader reach, deeper integration and continued improvement of services that support people at a critical point in their lives.

Vivolution supported Exizent through strategic decision support, helping prioritise early validation and market focus. We contributed to software delivery and operating model development, ensuring the platform was enterprise‑ready and able to scale.

We also supported investment readiness and value planning, helping position the business for early funding and, ultimately, a successful acquisition.